Mark<p>Three mobile network want to kill off my sick dad</p><p>Company insists only way to transfer account ownership from him to me is to say he is dead</p><p>My father set up my <a href="https://mastodon.scot/tags/Three" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Three</span></a> <a href="https://mastodon.scot/tags/mobile" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>mobile</span></a> account when I was teenager. I’m now 32.</p><p>We realised he's the account owner, even though bills are in my name, but Three says it can’t process a change of ownership</p><p>It says to register my father <a href="https://mastodon.scot/tags/deceased" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>deceased</span></a> so they can use their bereavement process & switch the contract to me</p><p><a href="https://www.theguardian.com/business/2025/jun/23/three-mobile-network-account-ownership" rel="nofollow noopener noreferrer" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">theguardian.com/business/2025/</span><span class="invisible">jun/23/three-mobile-network-account-ownership</span></a></p><p><a href="https://mastodon.scot/tags/phones" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>phones</span></a></p>