“Employees at Tapestry, a portfolio of luxury brands, were given access to a #forecasting model that told them how to allocate stock to stores. Some used a #model whose #logic could be interpreted; others used a model that was more of a #blackbox. Workers turned out to be likelier to overrule models they could understand because they were, mistakenly, sure of their own #intuitions. #Workers were willing to accept the #decisions of a model they could not fathom, however, because of their #confidence in the #expertise of people who had built it. The #credentials of those behind an ai matter.”

Credentials & expertise of AI developers.

#Bartleby / #economist / #ai <https://economist.com/business/2023/02/02/the-relationship-between-ai-and-humans>